At Wardrobeslane, operated by Orbelyn Systems Private Limited, we are committed to providing a smooth and reliable shopping experience. In this document, “we,” “our,” and “us” refer to Orbelyn Systems Private Limited, while “you,” “your,” and “user” refer to our valued customers. We understand that fashion choices may change, and you might decide to cancel an order. The following policy explains how order cancellations are handled.
You may cancel your order within 24 hours of placing it or before it has been shipped, whichever comes first. This ensures that we can process your request quickly and avoid unnecessary delays.
To request a cancellation, please contact us through the email address provided on our website. Once your request is verified and approved, we will initiate a full refund.
Refunds for eligible cancellations will be credited back to your original payment method within 5 to 7 business days.
If your order has already been shipped, it cannot be cancelled at that stage. However, once the package is delivered, you may proceed with a return in line with our Return and Refund Policy.
We encourage customers to review order details carefully before checkout to avoid last-minute changes.
Our team will always be available to assist you with post-delivery return requests in accordance with the applicable policy.
At present, we do not allow modifications to orders once they are placed. This includes changes to items, quantities, or delivery addresses.
If you wish to make adjustments, the best option is to cancel the order within the allowed timeframe and place a new order with the updated details.
This approach ensures accuracy in processing and helps us maintain efficiency in fulfilling your purchases.
For all cancellation requests, please write to us at the official email address provided on Wardrobeslane. Our team will review your request promptly and provide guidance on the next steps.
We value your trust in us and will do our best to make the process smooth and transparent.
Thank you for shopping with us and for allowing us to be part of your fashion journey.
orbelynnetworkspvtltd@gmail.com